Pedders Store Support 03 9706 3500 | Home


Pedders Store


03 9706 3500
Support Schedule

Regular Hours

After Hours

Select Option 3 &

Monday-Friday

8am-6pm

7am-8am &
6pm-9pm

Option 1 for iQ Support

Saturday

-

8am-2pm

Option 2 for all other IT Support

Sunday

-

-



    • Popular Articles

    • Taking a deposit in Point Of Sale

      A deposit may be required for items that are special buy ins for the customer, i.e., Tow Bars, and non Pedders Product, a deposit is normally taken to ensure there is no financial loss to the store and provides commitment from the customer.   Step1. ...

    • Can't sell due to PZ Stock Allocation

      When you update a Purchase Order, you get the option to release to a Sales Order, it is best to select N, When selecting N, the system will then not automatically allocate the PZ parts to a sales order, and hence will allow you to select the lot ...

    • SO Double Up Fix

      Cause This is caused when a Sale from WIQ is processed and the invoice is set to be Both Printed and Emailed, and the user walks away and leaves the first spool file made and not letting it create the second Spool File until after the Sales Order has ...

    • How to log in to OKTA

      What is OKTA? OKTA is Pedders identity management platform. What does this mean? It is a web browser based portal - web page - where we can provide YOU a tile for each Pedders business application that we want YOU to access.  Example of these tiles ...

    • Pedders New Employee Form - 2020

      Please follow this link to find the most up-to-date version of our New Employee Form. Once it is filled out, save a copy and raise a ticket via our support portal 3 to 5 days prior to the user commencing employment. Attach the completed form to the ...

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    • GVM Checklist

      https://peddersaustralia.sharepoint.com/sales-operations-team/Shared%20Documents/Brenda%20Goodyear/GVM/PED%204613A%20GVM%20Technician%20Checklist%20Quality%20Sheet%20For%20Third%20Party%202020.pdf#search=gvm%20checklist%2A

    • Workshop IQ Price Level Field – Accounts Receivable Debtor Set Up

      Workshop IQ Price Level Field – Accounts Receivable Debtor Set Up To enable functionality in Workshop IQ for the Price Level field, new Customer records for each price level must be created in Accounts Receivable as follows. Note: if a ZPZ or ...

    • DataGrid Functionality

      DataGrid Functionality Contents Introduction Views Summary Creating a New View Removing a View Defaulting a View Rename a View Temporary Views Filters Creating a Filter Adding a Second Filter to a View Removing a Filter from a View Highlights ...

    • Bank Transfers

      Bank Transfers Bank Transfers If something was processed to the wrong bank account, such as End of Day, transferring the funds from one bank to the other is the easy way to do this. In General Ledger > GL Transactions > The Cash Book > Ban ...

    • Clearing Web Browser Cache

      Steps to get Fleet to reappear in SharePoint: Google Chrome Open Google Chrome Click on the 3 dots on top of each other on the top right-hand side of the screen. On the Drop-down menu select clear browsing data… Select the down arrow next to Time ...

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