The Community hub inside Zoho Desk provides businesses with a powerful community focused around your business, while still providing direct support via other channels.
Customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose.
When you have something to discuss you can post a discussion within your community. It's a great way to debate and collaborate.
You can ask you specific questions about your business, within your community hub. Others can then answer these questions right there and earn respect.
Ideas from customers often lead to new directions our business. Share their ideas within your community, allow others to vote on the ideas and let there be real democracy.