Afterpay not taking payment

Afterpay not taking payment


Afterpay not taking payment


The Afterpay button in POS is just a renamed EFTPOS button and acts the same, if Afterpay is selected it triggers the EFTPOS machine to read the customer phone, just like normal EFTPOS. Non-integrated stores will use Offline Afterpay.


If the phone tap does not work, it will be a customer or Bank issue, NOT a system issue, 


  1. The customer has not set up their Afterpay wallet on their phone.
  2. The customer does not have enough credit to make the payment.
  3. The store terminal requires a bank setting to be enabled.



    • Related Articles

    • Afterpay Payments - Point of Sale

      Afterpay Payments -  Pronto Point of Sale  1. Select the customer from the Resume Pay Workshop Button. 2. Select More to open the tender types layer 3. Select Afterpay -  the EFTPOS machine will trigger to take a Tap & Go Payment   NOTE: For NON ...
    • Postdated Payments (Zip/Humm/Afterpay)

      Hi All, Far better process for Post Dated Transactions are in Attachments. These apply to Humm, Zip and AfterPay. I personally recommend processing these in your Bank Reconciliation.
    • 13 Other Functions Including - Petty Cash - Petty Cash Expense - Reprint - Check last Eftpos Trans - Account Status - Account Payment - Invoice Payment.

      Other Functions The Other Functions button opens a new layer of buttons giving the user a selection of options to carry out a particular function, button selection includes, No Sale, Petty Cash, Petty Cash Expense, Reprint, Check last Eftpos Trans, ...
    • Account Payment in Point of Sale

      Account Payment Scenario: A Trade customer has made a payment. Process the payment in Point of Sale. Step 1 Login and navigate to the Point-of-sale homepage. Result: Point of Sale Homepage is displayed. Note: This process uses the function buttons at ...
    • Offline EFTPOS Button

      There is now an Offline EFTPOS button in your Point of Sale. The Offline EFTPOS button should now be used instead of the Direct Debit button when in non integrated mode. The Offline button gives the finance team at head office visibility that you ...