Cannot create a new customer in accounts receivable due to Default in the price level field

Cannot create a new customer in accounts receivable due to Default in the price level field


Cannot Create a New Customer In Accounts Receivable Due To Default In The Price Level Field.

If you are trying to create a new customer account and get an error message when at the price level field, its more than likely you have an old default setting that now is not relevant with the new pricing structure, see below steps to remove the default and allow the creation of the new customer record.


Error message will show if there is a default active on the Price Level Field

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Go to your user icon and click to open, then click on Personalise.

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Click on the Field defaults field.

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Find the default value for Price Code with value R, and use Remove menu option. 

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You will now be able to create a new customer record in Accounts Payable.