Sales Order Management Statuses

Sales Order Management Statuses



Status

Status Description 

Status Reason

Stock Committed 

Solution 

0.0

Being Ent'd

The sale has been prematurely closed by the system or exiting the screen

YES

In sales order management, change the status to 30 and retrieve from Resume all Orders in POS 

0.2

Quotation

An estimate has been raised in Point of Sale

NO

 

11

Backorder

Remaining items from a sale, to be fulfilled at a later date

YES

 

17

C/Hold Ent'd

Typically, a case of a retail Customer with a second Booking prior to completing first sale. eg. A SFC raised and prior to checkout a follow-up booking for work to be done.

YES

Ensure Booking should be gone in WIQ then cancel if no longer required.

20

On Hold

The starting status for a Workshop IQ booking

YES

Ensure Booking should be gone in WIQ then cancel if no longer required.

23

C/Note O-Hld

If this Status is visible after the completion of the sale, the Sales Order has an Issue

YES

Log a Ticket in the Support Portal 

30

Ready to Print Picking Slip

A user has changed the status but not printed the Picking Slip 

YES

 

40

Picking Slip Printed

The user has Printed the Picking Slip

YES

 

70

Ready to Print Invoice

If this Status is visible after the completion of the sale, the Sales Order has an Issue

YES

Log a Ticket in the Support Portal 

73

C/N Rdy Prt

If this Status is visible after the completion of the Credit, the Sales Order has an Issue

YES

Log a Ticket in the Support Portal 

80

Invoice Ready to Update

If this Status is visible after the completion of the sale, the Sales Order has an Issue

YES

Log a Ticket in the Support Portal 

87

Suspended

An Estimate or Booking checked out to POS or a sale directly created in Point of sale and suspended. 

YES

 



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