How to refund a Sales Order that's finished in previous months

In POS, go to Other Sales / Report -> Refund/Credit.

Put in the Sales Order number that needs to be refunded, the POS then goes to Refund Mode.

Click on one of the payment types, type in or select the return reason.

Print/Email the Credit Note.

Click on OK on the prompted warning message.

Change the date to Today.

In Sales Order Management, we can see the refund is ready to update.

The End.

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