Local Agent Certificate trust

Local Agent Certificate trust



What is required to make this certificate “trusted”


When you perform a browser test:

  1. Click Not Secure
  2. Click Certificate




  1. Click on the Details tab



  1. Press Copy to File
  2. Press Next on the Welcome to the Certificate Export Wizard
  3. I selected Base-64 encoded X.509 (.cer)


  1. Select location to save file – I did browse > documents and called file LocalAgent


  1. Click Next and Finish – Should say export was successful
  2. Open Manage user certificates – Click windows button and just type cert




  1. Navigate to Trusted Root Certificate Authorities > Certificates




  1. Right Click on Certificates > All Tasks > Import – This takes you to the Certificate Import Wizard




  1. On this device can only select current user – Click Next
  2. Browse to previously saved LocalAgent.cer file and click Next




  1. Leave option as Trusted Root Certification Authorities as the Certificate Store and click Next




  1. Click Finish and click Yes on pop up message – Should get a Import is successful message




Now do a browser test:


If the browser still says insecure, close ALL browser windows and try again.


No longer it is saying that the connection is not secure – click on the padlock




Connection now stating is secure and certificate is valid.




    • Related Articles

    • Pronto Xi - unable to print save or export reports

      Looks like Local Agent is not running causing the report to open within the web browser. What you can do, do a browser connection test. Do another agent test, make sure you get the below. Then close the browser; open browser logon and see how it ...

    • Pronto Multiple Sessions

      Some Pronto users are logging into Pedders IQ more than once on their computers through OKTA. This causes others to be blocked from accessing their accounts as each login uses an extra Pronto license, we have only allocated one for each user. The ...

    • How to set your default login store for Pedders iQ

      Firstly, click on the dataset name on the left of your pronto window. And then hit 'Set default company' at the bottom left of the screen. Then click on the magnifying glass. Highlight the dataset which you want and hit the 'Select' button. On the ...

    • Search Transactions in POS

      You will now find a Search Transaction button when using the Customer Enquiries button, this new update allows you to search all Archived finished invoices and sales by the parameters you select, it is very similar to the view reprint transactions in ...

    • SO Double Up Fix

      Cause This is caused when a Sale from WIQ is processed and the invoice is set to be Both Printed and Emailed, and the user walks away and leaves the first spool file made and not letting it create the second Spool File until after the Sales Order has ...