Invoices, Pick Slips and other will not print!

Invoices, Pick Slips and other will not print!

Pronto has discovered a printing (or lack of!) issue where Pedders folks have correctly printed but your job has not actually been printed. The issue is at the back end – you are doing nothing wrong!! 

Please follow the instructions below to resolve if you have this issue:  

  1. Click F5 on your top function keys – this will take you to the Report Manager:

 

  1. Enter through – this will bring up a List of your un-printed jobs

 

  1. Select TAG ALL 

 

  1. Select OTHER and select your printer to print them

 

 Options:

  • If you wish to email them out select email_out
  • If you wish to email to yourself select email2me
  • If you wish to physically print select your preferred printer – for most warehouses it will be the printer ending in prnt1



    • Related Articles

    • Creating an auto print inbox rule

      In this example we setup an inbox rule to print emails & attachments that have the word "statement" in either the subject line or in the body of the email. NOTE: This will send print jobs to the default printer. In Outlook, select Rules > Create rule ...

    • Despatching Picking Slips in Sales Order Management

      Despatching Picking Slips in Sales Order Management Step 1. To Despatch an Order from a Printed Picking Slip to an invoice, start by going to Sales Order Management and highlighting the sales order, and clicking Despatch. Step 2. If there are parts ...

    • Adobe reader displaying blank Print Preview and printing blank documents.

      A bug has been picked up with a recent update to Adobe Reader. This bug changes the "Comments & Forms" option to "Form fields only" Most documents do not have fields to complete so the document will display and print blank Changing the "Comments & ...

    • Mark & Pay Invoices

      The Mark & Pay button allows you to do a bulk payment to multiple invoices all at the same time. Click Other Functions Click the Mark Pay Invoices button Hit Enter or click Select. Enter the customer’s account code or F2 to search Hit Enter to move ...

    • Finished Invoices

      The image below shows a Data Grid that is a great location to find and see detail in all finished invoice’s, the easiest way to add this to your favorites is type SO E013 into the search box (see image 1), this will open the Data Grid, then save it ...